Privacy policy

 

Privacy Policy

This Privacy Policy describes how The Road Rush (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theroadrush.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Information You Provide Directly:

    • Contact Information: Name, email address, phone number, and physical shipping/billing addresses.

    • Order Information: Details about the carbon fiber parts or merch you purchase, including payment information (processed securely through our third-party payment processors).

    • Customer Support: Information you provide when contacting us at revvingrenegades@gmail.com or Support@theroadrush.com.

  • Information Collected Automatically:

    • Device Information: IP address, browser type, device type, and operating system.

    • Usage Data: How you interact with our Site, including pages viewed, links clicked, and time spent on the Site, typically collected via cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Fulfillment: To process and ship your orders, manage custom production lead times, and handle freight logistics.

  • Communication: To send order confirmations, tracking updates, and respond to your inquiries regarding our carbon fiber products.

  • Marketing: With your consent, to send you updates about new carbon fiber releases, pre-order opportunities, and special promotions.

  • Security & Fraud Prevention: To protect our Site and your transactions from fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. We share your data only with necessary third parties to provide our Services:

  • Service Providers: Including website hosting (Shopify), payment processors (Stripe/PayPal), and shipping carriers (UPS, FedEx, DHL, and LTL Freight companies).

  • Compliance with Law: We may disclose information to comply with applicable laws, respond to a subpoena, or protect our rights.

  • Business Transfers: In the event of a merger or sale of the business, your information may be transferred as a business asset.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience, remember your cart items, and analyze traffic. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of certain parts of the Site.

5. International Data Transfers

As The Road Rush ships worldwide, your information may be transferred to and processed in countries outside of your own (including Canada and the United States). By using our Services, you consent to these transfers.

6. Your Rights

Depending on where you live (such as the EU or California), you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of the data we hold about you.

  • Correction: The right to request that we fix inaccurate information.

  • Deletion: The right to request that we erase your personal data (subject to certain legal obligations, such as maintaining records of past transactions).

To exercise these rights, please contact us at revvingrenegades@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements (such as tax laws requiring us to keep order records).

8. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to us:

The Road Rush 85 Paisley Blvd. East Mississauga, Ontario, Canada L5A 1P6 Email: revvingrenegades@gmail.com

Last Updated: April 6, 2026